Shipping policy
Shipping Policy
At West Align™, we're committed to delivering your order as quickly and smoothly as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times within the United States: 5–10 business days.
Please note that delivery times are estimates and may vary due to factors outside our control, such as carrier delays.
Shipping Costs
We offer free standard shipping on all orders within the United States. At this time, we do not ship internationally.
Tracking Information
Once your order ships, you'll receive an email with a tracking number so you can monitor your delivery status at any time.
Address Accuracy
Please ensure all shipping information is correct at checkout. West Align™ is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
Delayed or Lost Packages
If your order is delayed beyond the estimated delivery time or appears lost, please contact us at support@westalign.com, and we'll be happy to assist.
Returns
For information on returns, please see our [Return Policy]. All returns should be shipped to:
West Align™
1 West Street
Danbury, CT 06810